1. Return Eligibility
Products may be returned within 14 days of delivery if:
- They are unused and in original condition
- Original packaging, tags, and labels are intact
- A valid proof of purchase is provided
2. Refund Process
Once your return is received and inspected:
- Approved Refunds: Processed to your original payment method within 7–10 business days
- Rejected Refunds: Item not in acceptable condition will be sent back to you
3. Non-Returnable Items
We cannot accept returns or refunds for:
- Perishable goods (food, supplements)
- Personal care items (cosmetics, hygiene products)
- Digital downloads or e-gift cards
- Customized/personalized products
4. Exchanges
Exchanges are available for size, color, or defective items, subject to stock availability. Please mention exchange when contacting support.
Note: Shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Damaged or Defective Items
If your item is damaged or defective, contact us within 48 hours with photos. We will arrange a replacement or refund at no extra cost.
6. Contact Us
For return or refund assistance, reach us at:
- megaone.pvt@gmail.com
- +91 8392912602
- Adjacent Radha Krishna Mandir, Sugar Factory Gate, Radha Road, Civil Lines, Rampur, UP 244901