1. Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time depends on your location:
- Domestic Standard Shipping: 3-5 business days
- Domestic Express Shipping: 1-2 business days
- International Standard Shipping: 7-14 business days
- International Express Shipping: 3-7 business days
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping
We ship worldwide. International shipments may be subject to import taxes, customs duties, and fees levied by your country. Customers are responsible for any such charges.
5. Shipping Restrictions
Some products cannot be shipped to certain countries due to customs regulations. We will notify you if your order cannot be shipped to your location.
6. Damages
If your order is damaged during shipping, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We will work with the carrier to resolve the issue.
Note: We are not responsible for delays caused by customs, natural disasters, strikes, or courier service disruptions.
7. Contact Us
If you have any questions regarding shipping, please contact us:
- megaone.pvt@gmail.com
- +91 8392912602
- Adjacent Radha Krishna Mandir, Sugar Factory Gate, Radha Road, Civil Lines, Rampur, UP 244901